Key registers and system standards
10 separate key registers. Standards guarantee a coherent system.
Digital innovations. Online and offline intertwined. Opportunities and risks. Privacy and safety. Equality and democracy: important values.
Service to citizens and businesses
Utilize digitalisation opportunities. Enhancing citizens’ and businesses’ control. Service increasingly user-friendly, personalised and pro-active.
How does the exchange of personal data affect people’s privacy and safety? How do we ensure the safety of these data?
Greater autonomy for citizens and businesses. Government offers a single access-point for handling affairs.
Entrepreneurs, citizens, and governmental bodies share important data. Careful handling of data. Making information security part of standard operating procedures.
New techniques. New way of working. Combining forces with the marketplace and science. Start-ups and other creative collaborations.
International appreciation for Dutch innovation. EU, OESO, World Bank and UN programmes. Stimulate the digital government.
Knowledge and skills
The Netherlands goes digital. Great opportunities. ‘Act’ smarter. Invest in research. Train government staff in digital skills.
New technologies, data and ethics
Innovation. Frontrunner in new digital technologies. Citizens’ and businesses’ rights under pressure. Offer protection.
Services must be safe and reliable. Government policy for common usage of standards.
Citizens and businesses in focus. Everyone must be able to use digital services. Safe and intelligible.
Digital Government Act proposal. Legal foundation for basic infrastructure. Rules on information security and privacy. Basis for open standards obligation.
Lazo Bozarov: ‘In technical terms, a great deal is already possible; our challenge lies in the culture.’
Lazo Bozarov (47) is employed as a local government information services manager. “Over the past few years, we have made considerable advances in municipal services. For example, it is now possible to easily report a…
Dicky Gingnagel: ‘I often become lost on websites; I prefer to speak to counter staff.’
Dicky Gingnagel (48) is a parking attendant in Amsterdam. “I have always struggled with reading and writing. I eventually went back to school when I was about 30. In the end that gave me a…