The updating of NL DIGIbeter will be achieved by the whole of government working together. By joining forces, we can not only determine what we need to do in order to offer added value to society, but also how we should do it. We are optimising cooperation and wherever possible are opting in favour of data-driven policy, while always putting people first. A sound basic infrastructure is a key underlying principle for digital service provision. Together we are developing policy and drawing up a vision on exactly what is needed. In this way, we can prepare digital government for the future
We have invested in a new approach to cooperation. The four innovation projects described in this agenda are clear examples of that new approach. The actions in this agenda are integral elements of a broad swathe of initiatives such as Common Ground, Samen organiseren and Grenzeloos Samenwerken and the spread in the establishment of alliances and coalitions. Government no longer acts solely as a ‘vertical column’ in which it lays down the framework but is increasingly one of the many players in a (public-private) network.
Evaluation and measurement
Policy and implementation must go hand in hand. Not only do we evaluate how we work together in digital government, but we also measure whether and how the actions from NL DIGIbeter actually lead to tangible improvements. In respect of various subjects we have prepared an inventory of what citizens and businesses consider important. In this way, we can justify the choices we make in our policy, and the priorities we set for implementation. We have therefore developed a system geared to digital government that charts out the costs and benefits. That in turn helps us to gain a clear picture of the effects of policy on citizens and entrepreneurs.
Sound service provision such as identification, findability of services, authorisation and reuse of data can only be achieved by building a government-wide digital basic infrastructure. For that reason, we have laid down agreements in the Digital Basic Infrastructure Policy Framework. This policy framework accompanies this Agenda.
We are focused on the future and remain open to possibilities for changing course. Only in that way can we face up to the challenges of society, and live up to the trust placed in government by citizens and entrepreneurs. Digitalisation offers both threats and opportunities, also in respect of rights and public values. We are examining how to best organise a smart digital government, based on the principle that human and societal needs must take priority (the Sneller motion). We will also continue to focus attention on dealing with outdated computer systems that are nonetheless still in use (legacy).
Together we can make the Netherlands DIGIbeter!
Actions 2019 – 2020
- We are readjusting our vision on the role and function of the digital government of the future, while making use of current programmes.
- Within government, we have reached agreement on how to structure service provision to citizens and entrepreneurs for a range of generic functions. Those agreements are laid down in policy frameworks, as a means of elaboration of the ‘Digital Basic Infrastructure Policy Framework’. A policy memorandum on digital portals (such as MijnOverheid) will be prepared, alongside policy frameworks for message traffic (formal correspondence), basic registers, control of data and authorisation.