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Home› TopicsDigitalisation PolicyValues-Driven Digitalisation Work AgendaEveryone Must Be Able to Participate in the Digital Age

1. Everyone Must Be Able to Participate in the Digital Age

Everyone must be able to participate in digital life. This primarily comes from sufficient skills and knowledge. Unfortunately, a large number of children and adults still struggle to use social media consciously, critically and actively.

Accessibility is also determined by the extent to which public services connect with the lives of citizens and entrepreneurs and the extent to which they work together as one government. Lastly, digital accessibility is partly determined beyond our borders. The largest technology companies are based outside the Netherlands, and some of the regulations come from Europe. It is important to ensure that the Dutch commitment to values-driven digitalisation is also acknowledged and accepted internationally.

To ensure that everyone can participate in the digital age, this track of the Work Agenda focuses on:

1.1 Improving Digital Skills and Knowledge

Improving digital skills and knowledge among citizens, entrepreneurs and workers.

Read more about Priority 1.1.

1.2 Accessible, High-Quality and Proactive Services

Implementing accessible digital government services that make people’s lives easier.

Read more about Priority 1.2.

1.3 Effectuate  Values-Driven National and EU Regulations

Influencing international bodies and organisations to also adopt a values-driven approach to digitalisation.
Read more about Priority 1.3.

 

1.1 Improving Digital Skills and Knowledge

Social challenges Too many people lack the digital skills needed to participate in society and benefit from the opportunities digitalisation has to offer. Digital skills are one of citizens’ most important basic needs. The Netherlands Read more about '1.1 Improving Digital Skills and Knowledge'

Priority 1.3 Actions

In the following table, you will find a description of priority 1.3 “Effectuate Values-Driven National and EU Regulations” with the desired results for 2024 and the organisations responsible for implementation: Results and implementors Description Result Read more about 'Priority 1.3 Actions'

Priority 1.2 Actions

In the following table, you will find a description of priority 1.2 “Accessible, High-Quality and Proactive Services” with the desired results for 2024 and the organisations responsible for implementation: priority 1.2 actions Description Result for Read more about 'Priority 1.2 Actions'

Priority 1.1 Actions

In the following table, you will find a description of priority 1.1 “Improving Digital Skills and Knowledge” with the desired results for 2024 and the organisations responsible for implementation: Actions Description Result for 2024 Implementor Read more about 'Priority 1.1 Actions'

1.2 Accessible, High-Quality and Proactive Services

Social challenges The government works for everyone, yet our public services do notsufficiently connect with the everyday lives of citizens and businessowners. Research shows complexity to be the biggest bottleneck.People generally do not interact with Read more about '1.2 Accessible, High-Quality and Proactive Services'

1.3 Effectuate Values-Driven National and EU Regulations

Social challenges Developments within our society and economy have accelerated the digital transition. In many cases, the issues involved transcend national borders. There are also dependencies on foreign powers in the digital domain that can Read more about '1.3 Effectuate Values-Driven National and EU Regulations'

1.1 Improving Digital Skills and Knowledge

Social challenges Too many people lack the digital skills needed to participate in society and benefit from the opportunities digitalisation has to offer. Digital skills are one of citizens’ most important basic needs. The Netherlands Read more about '1.1 Improving Digital Skills and Knowledge'

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1. Everyone Must Be Able to Participate in the Digital Age

  • 1.1 Improving Digital Skills and Knowledge
  • 1.2 Accessible, High-Quality and Proactive Services
  • 1.3 Effectuate Values-Driven National and EU Regulations
  • Values-Driven Digitalisation Work Agenda

Last modified on: 27 February 2025.

Download the Updated Work Agenda (PDF)

Cover of the 2024 Update to the Values-Driven Digitalisation Work Agenda

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