Communicating Smarter via the Message Box for Businesses
Communication between municipalities and entrepreneurs is fragmented, complicating oversight. Eric Schunselaar says the Message Box for Businesses is the solution.
The Generic Digital Infrastructure (GDI) is a collective of standards, agreements (system), and facilities used by all public service providers for their digital services to citizens and businesses.
The GDI is the government’s digital infrastructure, comprising various building blocks that together form the digital service delivery of the (central) government. These generic digital components are utilised across the entire public sector. Thus, the GDI is the foundation for public services to citizens and businesses and also facilitates collaboration among public organisations.
The GDI is an integral part of the Long-Term Programme for Digital Government Infrastructure (MIDO). Public service providers collaborate as a unified government within MIDO to modernise the GDI and improve service delivery.
In the Values-Driven Digitalisation Work Agenda, the modernisation of the GDI is a key aspect of track 1 ‘Everyone must be able to participate in the digital age’, priority 2 ‘Accessible, high-quality, and proactive services’.
The GDI encompasses four domains: access, interaction, data exchange, and infrastructure. Each domain consists of several building blocks, categorised into three types: standards, agreements (system), and facilities.
This domain focuses on agreements, standards and facilities for establishing digital identities of (non-)natural persons and determining the authority to act digitally on behalf of a person.
Building blocks: DigiD, DigiD Machtigen, eHerkenning, eIDAS, and BSN-koppelpunt.
This domain deals with agreements, standards and facilities for interactive communication with citizens and businesses and the digital provision of official government publications.
Building blocks: MijnOverheid.nl, Message Box, MijnOverheid voor Ondernemers, Message Box for Businesses, Digitaal Ondernemersplein, Samenwerkende Catalogi, e-Factureren, Overheid.nl, Register van Overheidsorganisaties.
The focus of this domain is on the secure, reliable, and standardised exchange of data between government organisations, citizens, and businesses.
Building blocks: Digimelding, Digilevering, Stelselcatalogus, Beheervoorziening BSN, Digipoort, Standard Business Reporting (SBR).
This domain covers the agreements, standards and facilities for the transport, storage, routing, monitoring, control, and security of exchanged data, including the connection to the exchange.
Building blocks: Diginetwerk, Digikoppeling, NORA, Open Standaarden (Forum Standaardisatie), PKIoverheid.
Featured Stories - 8 April 2025
Communication between municipalities and entrepreneurs is fragmented, complicating oversight. Eric Schunselaar says the Message Box for Businesses is the solution.
Featured Stories - 8 January 2025
The province of North Brabant began pioneering the use of the Message Box 15 years ago, a tool that has since become indispensable in their daily work processes.
The Message Box for Businesses is a secure email system between business owners and the government. The system can also be used for message exchange between government organisations. With the Message Box, (business-sensitive) information can Read more about 'Message Box for Businesses'
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