Citizens and businesses can take care of their affairs with the government digitally. The more governmental organisations digitalise, the more straightforward and uniform the entrepreneur can do business with the government. E-Overheid voor Bedrijven (‘e-Government for Businesses’) or e-OvB offers governmental organisations a number of facilities for this purpose. You can use these facilities to simplify your digital dealings with entrepreneurs and citizens. E-OvB is part of the Netherlands Enterprise Agency (Rijksdienst voor Ondernemend Nederland, RVO.nl), and busies itself with advice, national implementation, management, and continued development of the facilities.

Access provision service

DigiD is a secure digital identification system that enables individuals to identify themselves for various online services and confirms the identity of the parties involved. When a user logs in with DigiD, their unique Citizen Service Number (BSN) is used to verify the individual's existing records and the provision of personalised services. Currently, DigiD requires a username and password for login, with an additional layer of security provided by text message verification in certain cases. Additionally, users have the option to log in using the DigiD app.

DigiD

DigiD by proxy enables users of a digital service to authorise someone to act on their behalf. This can come in handy if the user is not adept at using computers or digital services, or wants to defer to someone who is more knowledgeable in the subject matter. A user who utilizes DigiD by proxy does not need to divulge their own DigiD to the person they authorize, and only gives the authorization for one specific service.

DigiD by proxy

The Ministry of the Interior and Kingdom Relations, together with Waag and the Vereniging voor Nederlandse Gemeenten (Association of Netherlands Municipalities) has initiated the Digital Identity Lab. Here, research is being conducted into how a digital identity might look in the future. A digital identity concerns all Dutch citizens, whether they are young or old, digitally skilled or not.

Digital Identity Lab

Do you require eHerkenning to login to a web service? eHerkenning is a system for logging in, used by (governmental) organisations to offer their online services in a safe manner. After logging in to the service with their eHerkenning token, users can take care of their affairs online. The electronic identification system gives organisations the assurance that the person logging in is who they claim to be, and if they are entitled to use certain services.

eHerkenning (‘eRecognition’)

The Dutch government aims to ensure secure login capabilities for citizens at government and healthcare institutions through the eID (electronic identity). The objective is to encourage and enable citizens to manage their affairs online. For this reason, there is a gradual focus on enhancing the reliability of login methods and ensuring their continuity.

eID (Electronic Identity)

The European Regulation on Electronic Identification and Trust Services (eIDAS), effective from 29 September 2018, requires public bodies and private entities with public tasks to accept European-approved login credentials within their digital services. This regulation applies to organisations that use DigiD and eHerkenning, among others, and simplifies and secures the process of managing affairs online across Europe.

eIDAS

Idensys is a new, safe way to login to affiliated governmental organisations, care institutions and companies. One login works for several organisations. Users can choose their own digital means of logging in, varying from selfie check to app. Idensys for citizens (BSN, or citizen service number, domain) is still in the pilot phase.

Idensys

The EU regulation electronic identification authentication and trust services (eIDAS) makes it mandatory for governmental service providers in member states to recognize and admit electronic identities from other member states, on certain conditions. The government has to make it easier for citizens and businesses to use online governmental services in another country. This means that European businesses and citizens will be able to login to Dutch governmental services available to them, using their own national electronic identity.

International access

Public Key Infrastructure (PKI) for the government (PKIoverheid in Dutch) facilitates reliable digital communication inside and with the Dutch government. PKIoverheid is a very high-grade, safe infrastructure, based on digital certificates.

PKIgovernment certificates