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Home› TopicsLong-Term Programme for Digital Government Infrastructure (MIDO)Generic Digital Infrastructure (GDI)Message Box for Businesses

Message Box for Businesses

The Message Box for Businesses is a secure email system between business owners and the government. The system can also be used for message exchange between government organisations. With the Message Box, (business-sensitive) information can be exchanged securely and smoothly. This is particularly useful for decisions on permit applications, as well as for notifications, registrations, objections, and registrations. Thus, traditional, certified, and regular mail can be replaced by secure digital messaging through the Message Box.

  • Many government organisations already have a Message Box for Businesses. Government organisations wishing to join can apply for Message Box for Businesses.
  • Are you a business owner looking to create a Message Box for Businesses? You can do so at business.gov.nl.
  • The Message Box for Businesses is part of the Generic Digital Infrastructure (GDI), which is a collection of standards, agreements (system), and facilities used by all public service providers for their digital services to citizens and businesses.

The Message Box for Businesses offers the following benefits:

  • A personal digital message box
  • Secure and reliable electronic message exchange
  • Guaranteed delivery of your messages
  • The message box is available 24/7
  • Up to 20 attachments can be added to a message, with a maximum of 1.5 GB
  • Free to use

Besides the legal obligation under the Services Act, the message box offers government organisations the opportunity to conduct more electronic business.

eFlash App

The eFlash app informs users of the Message Box for Businesses (and AccessGrantingServices or TVS) about disruptions, interruptions, and maintenance.

Communicating Smarter via the Message Box for Businesses 

Featured Stories - 8 April 2025

Communication between municipalities and entrepreneurs is fragmented, complicating oversight. Eric Schunselaar says the Message Box for Businesses is the solution.

North Brabant Pioneering Use of Message Box

Featured Stories - 8 January 2025

The province of North Brabant began pioneering the use of the Message Box 15 years ago, a tool that has since become indispensable in their daily work processes.

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Message Box for Businesses

  • Generic Digital Infrastructure (GDI)

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Got a query, thought, comment, or suggestion?

If you're working on digitalising the government and got something on your mind, please share your thoughts with us.

  • Link DigiD Help Desk digid.nl/en/help
  • Link MijnOverheid / Message Box mijn.overheid.nl/about-mijnoverheid
  • Link eHerkenning Help Desk eherkenning.nl/en/contact
  • Link Message Box for Businesses english.rvo.nl/topics/contact/form

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For Caribbean and international professionals working on government digitalisation

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