Measures, programmes and costs

Measures to improve digital inclusion

Everyone must be able to participate in the digital society. That is what we call ‘digital inclusion’. The overview below shows what I, as the Secretary of State of the Interior and Kingdom Relations, am doing to improve digital inclusion.

Measures to improve digital inclusion

Goal	Measure/ action	Start	End
Accessible and understandable	Improving public service from a user’s perspective – for instance, by: involving the target group Gebruiker Centraal Mens Centraal
	Supporting legal requirements (changing the General Administrative Law Act (AWB)
	Authorisation Programme
	Implementing Provisional Decree on Digital Accessibility of the Government:
	raising awareness among public authorities	Q3 2018	Q3 2020
	gaining practical experience with accessibility statements	Q1 2019	Q3 2020
	monitoring the progress of the implementation of the Provisional Decree on Digital Accessibility of the Government	Q3 2019 Q3 2020
Skilled and self-reliant	Impuls Tel mee met Taal	Q1 2019	Q4 2019
	Follow-up ‘Tel mee met Taal’ with ‘digital impulse’	Q1 2020
	Experiments to increase our range
	Digitaal hulpplein
	Additional range of services for various groups (elderly people, young people)
	Kids Council – digital inclusion issue	Q1 2019	Q3 2019
Digitaal bewust	Public campaign	Q1 2019	Q1 2020
	Making additional range of courses available	Q2 2019
Public-private cooperation	Preparation phase of the Alliantie Digivaardig Nederland	Q3 2018	Q4 2018
	Signing the declaration of intent		Q1 2019
	Implementation and continued development of the public-private network	Q1 2019	Q4 2020
Investigation/ Experiments	Baseline	Q1 2019	Q1 2020
	Trial period for digital inclusion	Q1 2019
	Public survey (ongoing)	Q4 2018

Programmes to improve digital inclusion

Going digital is an important area of focus for government. By means of different programmes, the government is working towards a society in which everyone remains included. The table below shows the most important programmes. This is an overview of November 2018.

Programmes to improve digital inclusion

Driver	Agenda/programme	Explanation
Ministry of Economic Affairs and Climate Policy	Dutch Digitalisation strategy	Overarching strategy for digitalisation in the Netherlands.
Ministry of Justice and Security	Dutch Cyber Security Agenda	Goal: The Netherlands can safely seize the economic and social opportunities of digitisation and protect national security in the digital domain.
	Social Domain Programme	With the Social Domain Programme, the government and municipalities work together with professionals to provide better help for (vulnerable) people.
Ministry of Education, Culture and Science	Tel mee met Taal	Tel mee met Taal is a national campaign aimed at preventing and combating functional iliteracy.
	Mediawijzer.net	The aim of Mediawijzer.net is to encourage as many Dutch people as possible to be or become media literate though a network approach. This is to ensure that they can move more easily and securely in a society in which (online) media plays an increasingly important role.
	Adult education	Municipalities buy basic skills courses (including digital skills) for their residents.
The Ministry of Social Affairs and Employment and the Ministry of Education, Culture and Science	Leven Lang Ontwikkelen (Lifelong Development)	With Leven Lang Ontwikkelen, the government wants to create a positive and strong learning culture.
	Technology Pact	The aim of the Technology Pact is to improve the link between education and the labour market in the technology sector, thereby reducing the shortage of technical staff.
The Ministry of Health, Welfare and Sport	Onbeperkt meedoen (Unlimited participation)	This is a programme for implementing the UN Convention on the Rights of Persons with Disabilities. The aim of the program is to enable people with disabilities to participate in society more and according to their own wishes and abilities.

Costs of the Digital Inclusion Programme

In the Digital Inclusion Programme, we work together with other ministries and public-sector bodies such as municipalities and provinces. The programme consists of activities from the entire public sector, as well as activities from a particular public sector such as healthcare or education.

The activities from a sector are paid for with money from ministries and other government departments. BZK pays the costs of activities from the entire government. The costs of these ‘general activities’ for all Dutch people, together with an estimate of the amount of the costs, are shown below.

Costs of the Digital Inclusion Programme

Objectives	2019	2020	2021	Structural
Objective 1: Digital accessibility	€ 2.100.000	€ 1.300.000	€ 1.200.000	€ 900.000
Track 2: Digital skills and self-reliance Contribution to Tel mee Taal Challenge digital inclusion Additional range of courses	€ 1.500.000	€ 2.500.000	€ 2.500.000	€ 2.500.000
Track 3: Digital awareness Public campaign	€ 500.000	€ 1.000.000	€ 1.000.000	€ 1.000.000
Objective 4: Public-private partnerships Implementation trajectory	€ 1.000.000	€ 500.000	€ 500.000	€ 500.000
Research/experiments Baseline Public survey Trial period	€ 500.000	€ 500.000	€ 500.000	€ 500.000
Total	€ 5.600.000	€ 5.800.000	€ 5.700.000	€ 5.400.000