Measures to improve digital inclusion
Everyone must be able to participate in the digital society. That is what we call ‘digital inclusion’. The overview below shows what I, as the Secretary of State of the Interior and Kingdom Relations, am doing to improve digital inclusion.
| Goal | Measure/ action | Start | End |
|---|---|---|---|
| Accessible and understandable | Improving public service from a user’s perspective – for instance, by:
|
||
| Supporting legal requirements (changing the General Administrative Law Act (AWB) | |||
| Authorisation Programme | |||
| Implementing Provisional Decree on Digital Accessibility of the Government: | |||
| raising awareness among public authorities | Q3 2018 | Q3 2020 | |
| gaining practical experience with accessibility statements | Q1 2019 | Q3 2020 | |
| monitoring the progress of the implementation of the Provisional Decree on Digital Accessibility of the Government |
Q3 2019 Q3 2020 |
||
| Skilled and self-reliant | Impuls Tel mee met Taal | Q1 2019 | Q4 2019 |
| Follow-up ‘Tel mee met Taal’ with ‘digital impulse’ | Q1 2020 | ||
| Experiments to increase our range | |||
| Digitaal hulpplein | |||
| Additional range of services for various groups (elderly people, young people) | |||
| Kids Council – digital inclusion issue | Q1 2019 | Q3 2019 | |
| Digitaal bewust | Public campaign | Q1 2019 | Q1 2020 |
| Making additional range of courses available | Q2 2019 | ||
| Public-private cooperation | Preparation phase of the Alliantie Digivaardig Nederland | Q3 2018 | Q4 2018 |
| Signing the declaration of intent | Q1 2019 | ||
| Implementation and continued development of the public-private network | Q1 2019 | Q4 2020 | |
| Investigation/ Experiments |
Baseline | Q1 2019 | Q1 2020 |
| Trial period for digital inclusion | Q1 2019 | ||
| Public survey (ongoing) | Q4 2018 | ||
Programmes to improve digital inclusion
Going digital is an important area of focus for government. By means of different programmes, the government is working towards a society in which everyone remains included. The table below shows the most important programmes. This is an overview of November 2018.
| Driver | Agenda/programme | Explanation |
|---|---|---|
| Ministry of Economic Affairs and Climate Policy | Dutch Digitalisation strategy |
Overarching strategy for digitalisation in the Netherlands. |
| Ministry of Justice and Security | Dutch Cyber Security Agenda | Goal: The Netherlands can safely seize the economic and social opportunities of digitisation and protect national security in the digital domain. |
| Social Domain Programme | With the Social Domain Programme, the government and municipalities work together with professionals to provide better help for (vulnerable) people. |
|
| Ministry of Education, Culture and Science | Tel mee met Taal | Tel mee met Taal is a national campaign aimed at preventing and combating functional iliteracy. |
| Mediawijzer.net | The aim of Mediawijzer.net is to encourage as many Dutch people as possible to be or become media literate though a network approach. This is to ensure that they can move more easily and securely in a society in which (online) media plays an increasingly important role. |
|
| Adult education | Municipalities buy basic skills courses (including digital skills) for their residents. | |
| The Ministry of Social Affairs and Employment and the Ministry of Education, Culture and Science |
Leven Lang Ontwikkelen (Lifelong Development) | With Leven Lang Ontwikkelen, the government wants to create a positive and strong learning culture. |
| Technology Pact | The aim of the Technology Pact is to improve the link between education and the labour market in the technology sector, thereby reducing the shortage of technical staff. |
|
| The Ministry of Health, Welfare and Sport | Onbeperkt meedoen (Unlimited participation) | This is a programme for implementing the UN Convention on the Rights of Persons with Disabilities. The aim of the program is to enable people with disabilities to participate in society more and according to their own wishes and abilities. |
Costs of the Digital Inclusion Programme
In the Digital Inclusion Programme, we work together with other ministries and public-sector bodies such as municipalities and provinces. The programme consists of activities from the entire public sector, as well as activities from a particular public sector such as healthcare or education.
The activities from a sector are paid for with money from ministries and other government departments. BZK pays the costs of activities from the entire government. The costs of these ‘general activities’ for all Dutch people, together with an estimate of the amount of the costs, are shown below.
| Objectives | 2019 | 2020 | 2021 | Structural |
|---|---|---|---|---|
| Objective 1: Digital accessibility |
€ 2.100.000 | € 1.300.000 | € 1.200.000 | € 900.000 |
| Track 2: Digital skills and self-reliance
|
€ 1.500.000 | € 2.500.000 | € 2.500.000 | € 2.500.000 |
| Track 3: Digital awareness
|
€ 500.000 | € 1.000.000 | € 1.000.000 | € 1.000.000 |
| Objective 4: Public-private partnerships
|
€ 1.000.000 | € 500.000 | € 500.000 | € 500.000 |
Research/experiments
|
€ 500.000 | € 500.000 | € 500.000 | € 500.000 |
| Total | € 5.600.000 | € 5.800.000 | € 5.700.000 | € 5.400.000 |