Priority 5.1 Actions

• The act introducing BSN and DigiD in the Dutch Caribbean is passed.
• Decision on a future scenario for the BES identity card, including a decision on an eID means.
• Improvement actions launched for citizen address registration.

Implementor (by whom, with whom): BZK, RvIG, Caribbean public entities, units involved, Dutch Caribbean Civil Service

Implement generic digital infrastructure using the same key registers, facilities and standards as in the European Netherlands as a starting point (the focus is on the products that contribute most to proactive service delivery and help solve societal bottlenecks such as poverty and debt):

• Decision on Future Vision for Basic Infrastructure in the Dutch Caribbean, with a roadmap.
• Geographic information from the islands is available electronically for use in key registers and other government activities.
• Websites of public entities are prepared for further development of online services and the introduction of DigiD.
• Improvement of actions launched for address and building registration.

Implementor (by whom, with whom): BZK, Caribbean public entities, BCN, Land Registry Office, Chamber of Commerce, National Office for the Dutch Caribbean, OCW, VWS, FIN, SZW, RDW

Set up public services in a way that allows citizens and businesses to choose how to use them. Develop proactive and transparent services with a focus on one domain at a time:

• A vision for the service desk function, with government-wide support.
• Practical initiatives to test, improve and shape the performance of the service desks step by step.
• Map opportunities for developing proactive services.

Implementor (by whom, with whom): BZK, Caribbean public entities, National Office for the Dutch Caribbean, OCW, VWS, FIN/BD, SZW, Land Registry Office, Chamber of Commerce

• Baseline measurement and action plan on information management, disclosures, openness and open data.
• Support is available for the implementation of baseline information security in government.
• Problem analysis and action plan on how to build strong ICT departments within government organisations in the context that ICT capacity and knowledge are scarce on the islands and in the region. This could include a Dutch Caribbean ICT Competence and Capacity Centre (“IC4N”) with Public Entities.
• Investigate and determine how to strengthen the National Office for the Dutch Caribbean’s information provision role in the CIO system.

Implementor (by whom, with whom): BZK, Public entities, National Office for the Dutch Caribbean, VNG, NCSC

• Policy response and first concrete digital infrastructure improvement measures in response to the study on the state of the digital infrastructure in the Dutch Caribbean.

Implementor (by whom, with whom): EZK, telecom providers, BZK, Caribbean public entities

• The number of secure and good Wi-Fi guest networks available at government and semi-government organisations has increased on at least two islands.
• Public places, such as libraries and community centres, have good computers for free use by visitors who do not yet have computers at home.

Implementor (by whom, with whom): BZK, OCW, VWS, Caribbean public entities

• Existing learning offerings for increasing basic digital skills are translated into Papiamentu and English and are actively offered.

Implementor (by whom, with whom): BZK, OCW, Caribbean public entities, libraries

• Local parties that support digital skills are connected in a “community”.

Implementor (by whom, with whom): BZK, partners from different sections of society, Caribbean public entities

• Intergovernmental growth and development strategy for the digital transition is ready.
• Applications for European funds and other resources are submitted.

Implementor (by whom, with whom): BZK, all government organisations and partners from different sections of society