Tag: Digital Accessibility
Template accessibility statement adopted
Government organisations must update their accessibility statements by 1 October to comply with the new template. Failure to do so means non-compliance with the law.
Webinar: User Needs First conference insights
On 1 April 2026, User Needs First (Gebruiker Centraal) will host a webinar sharing the most impactful lessons from its Dutch-language annual conference.
2 new practical tools to help improve digital accessibility
MijnDigiToegankelijk provides clearer guidance on accessibility requirements for websites and apps, and NLdoc is an open-source tool that helps improve documents.
Enhancing public services through testing
Want to ensure your letter, web page or form is clear and accessible? Try testing it with your target audience this September. Get involved with Testember!
New guidelines for government mobile apps
A mobile app developed by the government should be reliable, secure, and easy to use. What requirements should it meet? Find out in this guide on NORA online.
Government launches National Action Plan Web Policy
The National Action Plan Web Policy is a roadmap outlining concrete measures to improve the recognisability, quality and manageability of government websites.
New: European Accessibility Act 2025
The new law, coming into force on the 28th of June this year, is a significant step in making digital products and services accessible to people with disability.
New techniques for creating accessible PDFs
The techniques provided by the PDF Association help create accessible headings, among other things, making them ideal for formatting or improving PDF documents.
Getting started with measuring and improving service delivery
The Measurement Model offers a tried-and-tested approach with a practical handbook. It is a strategic framework for taking steps towards improving service delivery.
Annual Monitor Digital Accessibility 2024
Government organisations are improving the accessibility of their websites and apps. While trends developed positively in 2024, there is still much work to be done.
User Needs First international conference 9-11 April 2025
User Needs First celebrates its 10-year anniversary by hosting an international conference in Amsterdam, aimed at professionals working on better public services.
Working Together for Accessible Government Services
Not all municipal websites and apps are accessible yet. Yousuf Yousufi explains how the Association of Dutch Municipalities' Digital Accessibility Promotion Team is working on this.














