The most effective method for determining whether a letter, webpage, or form is accessible and easy to read is to test it with the target audience. That’s why User Needs First (Gebruiker Centraal) is focusing on user testing in September.
Throughout Testember (Dutch), a range of articles, podcasts, videos, and workshops will provide inspiration to get started with testing. The month concludes with a workshop on testing election-related information.
Scope for improvement
Testing does more than just improve clarity. It helps prevent time-consuming corrections, reduces costs, and builds public trust. It also provides fresh insights and highlights areas for immediate improvement. Will you be testing this September?
The full programme and registration details can be found on the User Needs First website (Dutch).
User Needs First Language Toolkit
User Needs First is a Dutch government community for professionals focused on creating intelligible and accessible digital services. Their website includes the (Dutch) Language Toolkit ‘Toolkit Taal‘, a helpful resource for improving texts and other communications within government organisations.
