The Massaal Digitaal (‘Everybody goes digital’) project has had research done to find out what makes citizens and businesses hesitate to handle their dealings with the government digitally. It turns out governmental organisations still have a lot of work to do. To take away the obstructions experienced by citizens and businesses, the Ministry of the Interior and Kingdom Relations has set up Optimal Digital, a website that features tried and tested methods, examples and instructions for implementation and use in the user’s organization.
Omzeilende links
