The Dutch Data Protection Authority, or Autoriteit Persoonsgegevens (AP), has published updated guidance titled Building AI Literacy, a follow-up to its earlier guide, Get Started with AI Literacy. The new guidance takes a closer look at the legal requirements. Practical examples illustrate the multi-year action plan that enables organisations to address AI literacy strategically and sustainably.
AI literacy is essential
Organisations that develop or use AI systems are legally obligated to ensure that employees and contractors have sufficient knowledge and skills to use AI responsibly. The AP emphasises that AI literacy is a key requirement for protecting fundamental rights and capitalising on technological opportunities.
4 steps to becoming an AI-aware organisation
The guidance offers a practical step-by-step plan:
- Identify the AI systems in use, the team involved, and the associated risks and opportunities.
- Set objectives: Define measurable goals tailored to the system’s risk profile and staff roles.
- Implement: Provide training, awareness, and management engagement. AI literacy must be incorporated into the broader AI strategy.
- Evaluate: Track progress and adapt the approach as necessary. AI literacy remains an ongoing process.
The AP encourages organisations to implement AI literacy programmes at all levels. Leaders must take responsibility, prioritise the issue, allocate budget, and fully support it.
AI literacy affects everyone
AI literacy is essential not only for tech enthusiasts but also for policymakers, service providers, and external partners. After all, they need to understand how AI works, the risks involved, and the responsible use of algorithms. The AP stresses that there is no one-size-fits-all solution: implementation varies based on context, knowledge, and roles involved.
Download the guide
You can download the Building AI Literacy guide directly from the AP’s website.
For further details on AI and algorithms in government, please visit our dedicated AI section.
