8 pilots to strengthen municipal delivery capability
The pilots receive funding to make their solutions suitable for practical use. This way, well over 100 municipalities can reuse them by the end of 2026.
20 years of digital collaboration among water authorities
Het Waterschapshuis celebrates its 20th anniversary. Dutch water authorities collaborate through it to drive digital development and implement joint ICT solutions.
Additional funding for Digital Government Information Points
The Dutch government has reversed its planned budget cuts for Digital Government Information Points (IDOs). This means local councils will remain responsible.
Digital inspiration for year-end
Now is the perfect time to step back and find inspiration. That’s why we’ve curated a selection of 2025's trends, practical guidance, innovations, and webinars.
Focusing on delivering proactive and accessible services
The government is prioritising citizens and entrepreneurs in digital services. What is currently happening under Priority 4 of the Netherlands' Digitalisation Strategy?
Residents of the Caribbean Netherlands to receive BSN
Residents of Bonaire, Sint Eustatius, and Saba are receiving a Citizen Service Number (BSN), marking a significant step towards equal digital public services.
How advanced is your organisation in implementing Wmebv?
What is the current status of the Wmebv implementation? The Association of Netherlands Municipalities (VNG) is conducting a study to gain better insight.
Government launches National Action Plan Web Policy
The National Action Plan Web Policy is a roadmap outlining concrete measures to improve the recognisability, quality and manageability of government websites.
Practical guide on customer experience management
This guide enables public sector employees to establish and conduct their own CX Maturity Scan to gain more insight into the customer centricity in their organisation.
New: preparation tool for Caribbean students
As a Caribbean student, what should you arrange when you start studying in the Netherlands? A preparation tool has been developed to provide a personalised overview.
Caribbean Netherlands set to receive postal codes
Having postal codes will ensure reliable address registration in the Caribbean Netherlands, improving mail delivery and digital government services.
Annual Monitor Digital Accessibility 2024
Government organisations are improving the accessibility of their websites and apps. While trends developed positively in 2024, there is still much work to be done.
