On 1 April 2026, User Needs First (Gebruiker Centraal, in Dutch) will host a webinar. The goal: sharing the most impactful lessons from the Gebruiker Centraal annual conference on 27 March 2026. This year’s Dutch-language conference will place a strong emphasis on building a human-skilled government. A government that prioritises user needs and digital accessibility, and seamless digital experiences.
Why this matters
Governments are increasingly focusing on human-centred design to create services that are intuitive, inclusive, and efficient. The Gebruiker Centraal conference will explore how digital transformation can align with these goals, ensuring that technology serves people rather than the other way around. Whether you are a policymaker, digital professional, or simply passionate about improving public services, this webinar offers practical insights to inspire your work.
What to expect in the webinar
This 1-hour online session will take place on 1 April 2026, from 11:00–12:00 CET. It will serve an international audience, making the Dutch conference’s key findings accessible to non-Dutch speakers. Expect discussions on:
- Human-centred government services: How to design services that truly meet user needs?
- Digital inclusion: Ensuring accessibility for all, regardless of background or ability.
- Collaboration and innovation: Lessons from the Netherlands that can be applied globally.
How to Join
Don’t miss out on the opportunity to learn from leading experts and contribute to the conversation on human-skilled government. For more details about the conference (in Dutch) and to register for the webinar, please visit the User Needs First website.
