KWIV, short for the Dutch Quality Framework for Information Provision, is a human resources tool that assesses an organisation’s current and future digital skills and competencies. The Netherlands’ Digitalisation Strategy (NDS) aims to make this tool available across all levels of government. The first version of the dashboard, which will visualise this information, is expected this summer.
64 profiles
KWIV is a public Dutch government application (Dutch) that, as stated on its webpage, aims to bring together all IT and information management (IM) profiles across the government in 1 place, using a single language. KWIV contains 64 profiles, each with a brief description, a detailed list of related competencies, and the required proficiency level to perform the role effectively.
The profiles are based on the European e-Competence Framework (e-CF). They complement the Dutch Government Function Framework (FGR) for roles in which 60% or more of duties involve IT and/or IM tasks—such as software developers, system architects, information managers, and data stewards.
With KWIV, IT and HR professionals share a common language for discussing IT and IM profiles, making collaboration and comparison simpler.
Engage and develop
Each KWIV profile is linked to I-learning cards and I-career paths. The I-learning cards compile relevant training courses, qualifications, e-learning modules, articles, and podcasts for each profile. The I-career paths show employees how to progress from their current role to a mid-level or senior position, or even transition into a different KWIV profile.
KWIV supports performance reviews and helps employees with their career development and growth, including lateral moves. Through the I-learning cards, staff receive tailored suggestions for training, education, and other learning resources aligned with their development goals. Additionally, organisations can use the profile descriptions to create job postings that precisely match their needs.
Addressing the ageing workforce
KWIV was developed in response to questions from the House of Representatives. The House asked for insight into skills within government. This helps organisations place the right people in the right positions, recruit more effectively and retain knowledge.
On average, IT professionals in central government are 47.8 years old, according to the latest government annual report. In the coming years, many experienced employees will retire, while fewer young employees will replace them. Add to this the current labour market shortage: IT and information provision skills are therefore in high demand.
Dashboard under development
The Ministry of the Interior and Kingdom Relations (BZK) is developing a dashboard to visualise this information. It will quickly show, for example, where there is a surplus of architects and where additional capacity is needed. Organisations can then exchange expertise with one another.
The dashboard’s quality depends on the quality of the data. The more managers and HR professionals use KWIV correctly, the more useful the dashboard will be for everyone.
The first version is ready for publication before the summer. For now, the dashboard is only suitable for central government, as KWIV is linked to P-Direkt, the government’s HR portal. One of the NDS’s ambitions is to roll out KWIV across all levels of government.
KWIV and the Netherlands’ Digitalisation Strategy (NDS)
Accelerating together with the NDS
This article is part of the series ‘Working together on the NDS’, featuring interviews with people contributing to the priorities and interventions of the Netherlands’ Digitalisation Strategy.
Would you like to participate in the NDS? Send an email to nds@minbzk.nl or visit https://nds.pleio.nl/ to register.
Would you like to learn more about KWIV? Or would you like to attend the KWIV event in October? Please email kwiv@rijksoverheid.nl.
