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Home›The Netherlands’ Digitalisation Strategy (NDS)›6 Priorities for 1 government›Priority 6 – Digital proficiency and a modern workspace

The Netherlands' Digitalisation Strategy

The Netherlands' Digitalisation StrategyJoint acceleration is the only option

Priority 6 – Digital proficiency and a modern workspace

We can only fulfil our digital ambitions if we have sufficient expertise on digitalisation within government. This means having specialised staff in the right place, both now and in the future. We will support the continuous development of knowledge and expertise on digitalisation among civil servants, including specialists. It is also important for the government to provide optimal digital support to civil servants to increase their productivity, resulting in better government service.

  1. Why
  2. Strategic goals
  3. Obstacles
  4. Accelerate

Why as 1 government?

  • We are transforming into data-driven organisations, and the competencies of civil servants and the learning offerings from government academies must align with that.
  • At present, government organisations are independently working on the same IT challenges. We need to make better use of each other’s knowledge and expertise.
  • The digital workspace is currently organised individually; by organising it as one government, we can better leverage economies of scale.

Strategic goals

Together, we will set the following strategic goals for the Netherlands’ Digitalisation Strategy:

  1. We will establish a personnel strategy for digitalisation through which we can determine what knowledge we need to have in-house and what we can obtain commercially. This will enable us to more effectively recruit and retrain staff and develop education based on technological innovations.
  2. We will take control of the development of civil servants’ knowledge of digitalisation and scale-up and harmonise central pools for digitalisation professionals. IT knowledge will be shared actively and used more efficiently.
  3. There will be a modern digital workspace that provides civil servants with the right tools to do their jobs effectively.

What obstacles currently exist?

  • There is no shared vision of the changes brought about by digitalisation and the skills required to respond effectively.
  • There is a lack of government-wide insight into the IT personnel employed within the government.
  • There is insufficient recruitment and advancement within government organisations due to a shortage of entry-level positions.
  • Pools cannot be used government-wide.
  • It is unclear what knowledge on digitalisation is required, both now and in the future, and which government academy offers what.
  • A government-wide approach to the digital workspace is lacking.

In what areas will we accelerate development as 1 government

  • We will develop and implement a shared vision of the changes brought about by digitalisation and the associated competencies required.
  • We will implement the Quality Framework IV (KWIV) throughout the government to gain insight into our workforce.
  • We will develop central guidelines for workforce development relating to digitalisation.
  • We will make agreements to open pools throughout the entire government.
  • We will make collaboration agreements between government academies (e.g., RADIO) for topics such as digital leadership and AI literacy, based on archetypes.
  • We will establish a vision for the digital workspace; what should be centralised and what should be decentralised? 
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Priority 6 - Digital proficiency and a modern workspace

  • The Netherlands’ Digitalisation Strategy (NDS)
  • 6 Priorities for 1 government
  • 3 interventions
  • Priority 1 – Cloud
  • Priority 2 – Data
  • Priority 3 – Artificial Intelligence
  • Priority 4 – Prioritising citizens and entrepreneurs in service delivery
  • Priority 5 – Increasing the government’s digital resilience and autonomy
  • Next steps

Last modified on: 2 September 2025.

Netherlands' Digitalisation Strategy

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