We can only fulfil our digital ambitions if we have sufficient expertise on digitalisation within government. This means having specialised staff in the right place, both now and in the future. We will support the continuous development of knowledge and expertise on digitalisation among civil servants, including specialists. It is also important for the government to provide optimal digital support to civil servants to increase their productivity, resulting in better government service.
Why as 1 government?
- We are transforming into data-driven organisations, and the competencies of civil servants and the learning offerings from government academies must align with that.
- At present, government organisations are independently working on the same IT challenges. We need to make better use of each other’s knowledge and expertise.
- The digital workspace is currently organised individually; by organising it as one government, we can better leverage economies of scale.
Strategic goals
Together, we will set the following strategic goals for the Netherlands’ Digitalisation Strategy:
- We will establish a personnel strategy for digitalisation through which we can determine what knowledge we need to have in-house and what we can obtain commercially. This will enable us to more effectively recruit and retrain staff and develop education based on technological innovations.
- We will take control of the development of civil servants’ knowledge of digitalisation and scale-up and harmonise central pools for digitalisation professionals. IT knowledge will be shared actively and used more efficiently.
- There will be a modern digital workspace that provides civil servants with the right tools to do their jobs effectively.
What obstacles currently exist?
- No one shares a vision for the changes digitalisation brings and the skills needed to respond effectively.
- The government lacks a clear, government-wide view of the IT personnel it employs.
- Recruitment and advancement within government organisations are insufficient because of a shortage of entry-level positions.
- Pools cannot be used government-wide.
- It is unclear what digitalisation knowledge is required now and in the future, and which government academy offers what.
- A government-wide approach to the digital workspace is lacking.
In what areas will we accelerate development as 1 government
- We will develop and implement a shared vision of the changes brought about by digitalisation and the associated competencies required.
- We will implement the Quality Framework IV (KWIV) throughout the government to gain insight into our workforce.
- We will develop central guidelines for workforce development relating to digitalisation.
- We will establish agreements to open pools across the government.
- We will make collaboration agreements between government academies (e.g., RADIO) for topics such as digital leadership and AI literacy, based on archetypes.
- We will establish a vision for the digital workspace: what should be centralised and what should be decentralised?




