2. Everyone Must Be Able to Trust in the Digital World

Everyone must be able to trust that public values such as security, privacy and non-discrimination are safeguarded in the digital world.

This safeguarding is not yet a given. We see unsafe situations, such as phishing, botnets and cybercrime. We also see situations where the rights of vulnerable groups (e.g., children) are in jeopardy; an example is digital applications that entice people to stay online as long as possible or to make impulse purchases. We also see that technologies can be discriminatory.

To ensure that everyone can trust in the digital world, the Work Agenda focuses on: