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Home›Topics›Digitalisation Policy›Values-Driven Digitalisation Work Agenda›4. The Digital Government Must Adhere to a Values-Driven and Transparent Methodology›4.3 Strengthen the Government’s ICT Organisation and Systems

4.3 Strengthen the Government’s ICT Organisation and Systems

Social challenges

ICT is essential to a modern central government’s capacity to act. This places demands on technology, people and organisation. Government plans must be financially and digitally substantiated and embedded with transparent costs and benefits. This requires a professional ICT organisation that attracts digital talent with an attractive working and learning environment. The technical foundation must be in order first: this means “cleaning up” old systems to make space for an innovative ICT landscape with generic facilities, using open-source and standards where possible. The government must be at the centre of society.

Results achieved by 2023

  • The number of ministries and major implementing organisations that have designed their IT/information provision landscapes in accordance with the principles of the Civil Service Enterprise Architecture (target value: 12 ministries and all major implementing organisations)
  • Number of ministries to have fully implemented the CIO system 2021 Decree according to measurements taken by the Government Audit Service (ADR) (target value: 12).
  • Percentage of proposals for new policy, implementation or enforcement with an information section (target value: 100%)
  • Percentage of implementation tests with a digital section (target value: 100%)
  • The government-wide portfolio of major ICT activities is on the Government ICT Dashboard (target: 80% by 2024)
  • Social benefits for active major ICT activities are in view (target value: 100% by 2024)
  • An explanation of the I-strategy themes is available on the National ICT Dashboard (target value: all themes in 2024)
  • CIO Rijk publishes an annual “Market and Innovation” memorandum, which includes an overview and lessons learned from actions around the following three key policy objectives: (1) Collaborate with the market and education sector, (2) Learn from each other, and (3) Facilitate innovative procurement policy.

Goals & indicators

Goals and indicators
Goals Indicators
1. Improved IT/information provision systems and infrastructure, with a modern ICT landscape and the right agreements, standards and facilities, as a foundation for the effective operation of the government internally and in its dealings with citizens (I-Strategy – 3 & 4).
  • The number of ministries and major implementing organisations that have designed their IT/information provision landscapes in accordance with the principles of the Civil Service Enterprise Architecture (target value: 12 ministries and all major implementing organisations)
2. A professional IT/information provision organisation at the heart of policy, implementation, supervision and enforcement, with robust professionalism and effective governance, capable of utilising the opportunities offered by digitalisation and developing the IT/information provision systems required for that (I-strategy – themes 1, 7 & 9).
  • Number of ministries to have fully implemented the CIO system 2021 Decree according to measurements taken by the Government Audit Service (ADR) (target value: 12).
  • Percentage of proposals for new policy, implementation or enforcement with an information section (target value: 100%)
  • Percentage of implementation tests with a digital section (target value: 100%)
3. The state, coherence, costs and benefits of the government’s IT/information provision activities are transparent and capable of being understood by Parliament and society (I-strategy – theme 8).
  • The government-wide portfolio of major ICT activities is on the Government ICT Dashboard (target: 80% by 2024)
  • Social benefits for active major ICT activities are in view (target value: 100% by 2024)
  • An explanation of the I-strategy themes is available on the National ICT Dashboard (target value: all themes in 2024)
4. The government actively cooperates with local and regional authorities, businesses and the scientific community, enabling it to learn faster, innovate and purchase more effectively (I-strategy – theme 10).
  • CIO Rijk publishes an annual “Market and Innovation” memorandum, which includes an overview and lessons learned from actions around the following three key policy objectives: (1) Collaborate with the market and education sector, (2) Learn from each other, and (3) Facilitate innovative procurement policy.

What are our forthcoming actions?

To find out the goals we are setting for the upcoming year to strengthen the government’s ICT organisation and systems, see priority 4.3 actions.

 

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4. The Digital Government Must Adhere to a Values-Driven and Transparent Methodology

  • 4.1 Improve Information Management for Open Government
  • 4.2 Improve Data Management for Citizens and Organisations
  • 4.3 Strengthen the Government’s ICT Organisation and Systems
  • Values-Driven Digitalisation Work Agenda

Last modified on: 27 February 2025.

Download the Updated Work Agenda (PDF)

Cover of the 2024 Update to the Values-Driven Digitalisation Work Agenda

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