News
Getting started with measuring and improving service delivery
The Measurement Model offers a tried-and-tested approach with a practical handbook. It is a strategic framework for taking steps towards improving service delivery.
Annual Monitor Digital Accessibility 2024
Government organisations are improving the accessibility of their websites and apps. While trends developed positively in 2024, there is still much work to be done.
How to convince your manager to embrace open source?
Developers are well aware of the benefits of open source. But how do you convince your manager? Tom Ootes of developer.overheid.nl tells you how to make your case.
Data lineage fosters trust in government data
According to this WODC report, data lineage - tracking the origin of data and how it is applied - can help foster trust in the accuracy of data used by government.
Advancing policy on email archiving
The policy on email archiving, with input from privacy advisers and the PAR team, was refined by CIO-Rijk to address privacy concerns and is now ready for approval.
Extended login at lower assurance level
The government is extending the transition period for DigiD login level ‘low’ by 3 years. Contribute your ideas for improvements online via the internet consultation.
New quantum cryptography policy framework
This comprehensive framework aims to establish an effective cryptography policy, ensuring that organisations are well-prepared to address potential threats.
PCP-WISE: using satellite data for water management
Satellite data and digital innovations help water authorities cope with climate change. PCP-WISE fosters partnerships and encourages market players to innovate.
Update on Single Digital Gateway implementation resources
The central implementation resources for the Single Digital Gateway (SDG) have been updated by the VNG. Texts are now more user-friendly and easier to edit.
House of Representatives adopts new Archives Act
The House of Representatives has adopted the Archives Act. This new act better reflects the digital age. Also, stored government records become public in 10 years.
ICT sector hit hardest by ransomware
Of all Dutch businesses and organisations that fell victim to ransomware in 2024, the ICT sector was hit hardest, according to the Ransomware Annual Report 2024. We summarised the most notable trends.
User Needs First international conference 9-11 April 2025
User Needs First celebrates its 10-year anniversary by hosting an international conference in Amsterdam, aimed at professionals working on better public services.
