Priority 4.3 Actions

In the following table, you will find a description of priority 4.3 “Strengthen the Government’s ICT organisations and systems” with the desired results for 2024 and the organisations responsible for implementation:

Results and implementors
Description	Result for 2024	Implementor – By whom, with whom
1. Bring I-landscapes under government-wide enterprise architecture.	A Chief Government Architect is appointed, and a Government Architecture Board is established.	BZK, government-wide, including large implementing organisations (such as DUO, Tax and Customs Administration, UWV, RWS, DJI and NP)
2. Life Cycle Management (LCM) is in place.	Baseline measurement of LCM maturity A government-wide LCM community is established for knowledge sharing and professionalisation. LCM handbook completed. Departments establish a legacy approach or strategy based on insights and government-wide agreements.	BZK, government-wide, including large implementing organisations
3. Modernise Government-Wide Digital Infrastructure (RDI) using appropriate agreements, standards and facilities guided by government-wide principles of standardisation, reuse and open-source.	The portfolio board focuses on generic and government-wide facilities. Government Open Standards Monitor is available. “Open source, unless” for frontrunners.	BZK, government-wide, including large implementing organisations
4. Move to the cloud securely and responsibly according to a government-wide cloud strategy.	A cloud policy guide is available.	BZK, government-wide, including large implementing organisations
5. Commit to good commissioning practices for IT/information provision services and facilitate innovation around procurement policy.	Good commissioning practice handbook available. Improvement proposal for more innovative procurement complete.	BZK, government-wide, including large implementing organisations
6. Use of technology scan for existing services to utilise the opportunities offered by new technology.	Several ministries and implementing organisations perform technology scans. Explore opportunities for innovation in services.	BZK, government-wide, including large implementing organisations
7. Make the government ICT chain more sustainable, coordinated by the National Working Group for Sustainability in Civil Service ICT.	Improve the return process for civil servants’ unused devices.	BZK, government-wide, including large implementing organisations
8. Insight into I-population in central government.	I-multi-year workforce planning handbook ready.	BZK, government-wide, including large implementing organisations
9. Attract I-professionals and young talent.	ICT pools within the government are expanded. Initial recommendations to reduce external hiring are implemented. A plan of action to attract untapped I-potential is ready.	BZK, government-wide, including large implementing organisations
10. Development of I-professionals.	ICT start-up network established.	BZK, government-wide, including large implementing organisations
11. Mobility and retention of I professionals.	Career paths are ready for 50% of information provision profiles in the Quality Framework for Information Provision (KWIV); the KWIV unambiguously identifies the qualities of information provision professionals. This guides the recruitment, selection and professional development of information provision professionals and gives government organisations a better understanding of the professionals working there.	BZK, government-wide, including large implementing organisations
12. Retraining non-I-personnel on digitalisation by expanding mandatory and voluntary training offerings.	Various courses, e-learning sessions, podcasts and webinars on different ICT themes are developed. Facilitate customised leadership courses in digitalisation for top executives.	BZK, government-wide, including large implementing organisations
13. Continued development of departmental information plans into full-fledged planning and control cycle for digitalisation.	Multi-year departmental information plans comply with the new quality framework.	BZK, ministries
14. Improve insight into the costs and social value of IT/information provision with a revamped government ICT dashboard.	Insight into social value in the government ICT dashboard. Expand management and maintenance in the dashboard.	BZK, government-wide, including large implementing organisations
15. Implement standards and obligations from the CIO System Decree regarding digital leadership and government-wide governance of IT/information provision.	Civil Service CIO System Decree (2020) is implemented. ADR evaluates the CIO System Decree. Overall review of CIO System Decree ’24.	BZK, government-wide, including large implementing organisations
16. Mandate an information section for every new piece of policy, implementation, supervision and enforcement, and expand the implementation test with a digital component.	The government-wide framework and implementation plan for the information section are ready.	BZK, ministries, implementing organisations, local and regional authorities (if the central policy has an impact).
17. Promote market cooperation through network meetings and joint training courses.	At least four CIO meetings are organised between market operators and CIOs. At least two Techpeditions are organised to encourage knowledge exchange. Continued individual coaching for government officials by market operators.	BZK, government-wide, including large implementing organisations

To go straight to the next Track, see 5. Strengthening the Digital Society in the Caribbean Part of the Kingdom.

To go back to the Track 4 overview page, see 4. The Digital Government Must Adhere to a Values-Driven and Transparent Methodology.

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