Practical guide on customer experience management
This guide enables public sector employees to establish and conduct their own CX Maturity Scan to gain more insight into the customer centricity in their organisation.
New: preparation tool for Caribbean students
As a Caribbean student, what should you arrange when you start studying in the Netherlands? A preparation tool has been developed to provide a personalised overview.
Caribbean Netherlands set to receive postal codes
Having postal codes will ensure reliable address registration in the Caribbean Netherlands, improving mail delivery and digital government services.
Annual Monitor Digital Accessibility 2024
Government organisations are improving the accessibility of their websites and apps. While trends developed positively in 2024, there is still much work to be done.
New Data Room Caribbean Netherlands Online
Aerial photographs and elevation measurements taken of Bonaire, St. Eustatius and Saba in 2023 and 2024 are now online in the new Data Room Caribbean Netherlands.
