For Caribbean and international professionals working on government digitalisation
The Values-Driven Digitalisation Work Agenda was presented in 2022 by Alexandra van Huffelen, then State Secretary for the Interior and Kingdom Relations. This agenda set the government’s direction for a digital society and laid the foundation for subsequent policy. Below is an overview of the key themes, actions, and results, and how the agenda has been succeeded by the Netherlands’ Digitalisation Strategy (NDS).
The Work Agenda is built around 5 programme lines:
Each programme line follows a consistent structure, with priorities developed across 5 dimensions: societal challenge, achieved results, objectives, intended indicators, and actions.
In December 2023, a review was conducted, revealing that numerous actions had been implemented:
In 2024, further actions from the Work Agenda were taken, including strengthening cybersecurity, improving information management, and supporting digital skills development.
On 7 July 2023, the Rutte IV cabinet fell and remained in a caretaker capacity until the formation of the Schoof cabinet on 2 July 2024. With this transition, the implementation of the Work Agenda was concluded, and focus shifted to the Netherlands’ Digitalisation Strategy (NDS), which sets the course for the coming years.
For the full content and commentary, see the Values-Driven Digitalisation Work Agenda (PDF).
In the following table, you will find a description of priority 5.2 “Working Together on the Digital Society Within the Kingdom” with the desired results for 2024 and the organisations responsible for implementation: Results and Read more about 'Priority 5.2 Actions'
In the following table, you will find a description of priority 5.1 “Achieving Digital Maturity in the Dutch Caribbean” with the desired results for 2024 and the organisations responsible for implementation: Results and implementors Description Read more about 'Priority 5.1 Actions'
Social challenges In addition to the Netherlands, digitalisation is also changing society in Aruba, Curaçao and St Maarten. The Dutch Caribbean countries want to better utilise the advantages that digitalisation offers and respond to the Read more about '5.2 Working Together on the Digital Society Within the Kingdom'
Social challenges Citizens, businesses and government organisations in the Dutch Caribbean must be able to use digitalisation to its full potential. Government services are currently poorly integrated and mostly offline, and little information is exchanged Read more about '5.1 Achieving Digital Maturity in the Dutch Caribbean'
Social challenges ICT is essential to a modern central government’s capacity to act. This places demands on technology, people and organisation. Government plans must be financially and digitally substantiated and embedded with transparent costs and Read more about '4.3 Strengthen the Government’s ICT Organisation and Systems'
Social challenges Dutch authorities and public sector organisations are required to be open: actions and decisions must be transparent and capable of reconstruction by the government and local and regional authorities. This requires that information Read more about '4.1 Improve Information Management for Open Government'
Social challenges It is not sufficiently clear to society which standards based on public values should be guaranteed for algorithms. It is unclear when algorithms are used, even if they directly impact users. Specifically for Read more about '3.3 Regulate Algorithms'
Social challenges The social challenges surrounding the digital identity system involve making it easier, more reliable and more privacy-friendly to do business digitally. Access to digital services in the public and semi-public sectors must be Read more about '3.2 High-Quality Identity System'
Social Challenges Cybersecurity is an essential prerequisite for successful digitalisation. The absence of basic measures means the government is lagging in digital resilience, making it a promising target for malicious actors (state and criminal). It Read more about '2.5 Improve Cybersecurity'
Social challenges An extensive package of new legislation has been established in the EU, including the Accessibility Act, Digital Services Act, Digital Markets Act, Data Act, eIDAS Regulation and AI Act. Implementing this legislation requires Read more about '2.6 Implementation of National and EU Regulations, Compliance and Monitoring'
Social challenges Government organisations work with data from citizens and business owners to deliver the right services. Citizens, however, often have very little control over that data. The government must be transparent about this so Read more about '3.1 Data Control'
Social challenges New digital technologies present risks and opportunities for society. 43% of the Dutch population indicates that the introduction of new digital technology and innovations can be uncomfortable or frightening. In addition, not everyone Read more about '2.4 Prepare for New Technology'
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