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Home› TopicsCabinet Policy on DigitalisationValues-Driven Digitalisation Work Agenda

Values-Driven Digitalisation Work Agenda

The Values-Driven Digitalisation Work Agenda was presented in 2022 by Alexandra van Huffelen, then State Secretary for the Interior and Kingdom Relations. This agenda set the government’s direction for a digital society and laid the foundation for subsequent policy. Below is an overview of the key themes, actions, and results, and how the agenda has been succeeded by the Netherlands’ Digitalisation Strategy (NDS).

Structure of the Work Agenda

The Work Agenda is built around 5 programme lines:

  1. Everyone can participate in the digital age
  2. Everyone can trust the digital world
  3. Everyone has control over their digital life
  4. A digital government that operates in a values-driven and open way for everyone
  5. Strengthening the digital society in the Caribbean part of the Kingdom

Each programme line follows a consistent structure, with priorities developed across 5 dimensions: societal challenge, achieved results, objectives, intended indicators, and actions.

Progress

In December 2023, a review was conducted, revealing that numerous actions had been implemented:

  • A cross-government vision on generative AI was developed in open dialogue with academia, industry, and civil society organisations.
  • The federated data system and the advisory function for responsible data use were further advanced.
  • Efforts were made to increase resilience against disinformation (particularly during elections), enhance digital skills, and strengthen digital security and privacy.
  • The government’s data and information management was improved, ensuring better record-keeping and accessibility, including for transparency in governance.
  • For the Caribbean Netherlands, digital infrastructure and basic services (such as internet and citizen service numbers) were strengthened.

In 2024, further actions from the Work Agenda were taken, including strengthening cybersecurity, improving information management, and supporting digital skills development.

New Direction

On 7 July 2023, the Rutte IV cabinet fell and remained in a caretaker capacity until the formation of the Schoof cabinet on 2 July 2024. With this transition, the implementation of the Work Agenda was concluded, and focus shifted to the Netherlands’ Digitalisation Strategy (NDS), which sets the course for the coming years.

For the full content and commentary, see the Values-Driven Digitalisation Work Agenda (PDF).

2.2 Reduce the Impact of Online Disinformation

Social challenges Disinformation undermines public debate and erodes the open economy, public health, national security and trust. More than half of the Dutch population consumes news through major online platforms. Platforms currently still take insufficient Read more about '2.2 Reduce the Impact of Online Disinformation'

2.1 Safeguard Public Values

Social challenges Public values such as human dignity, autonomy and non-discrimination are the foundation of a responsible digital transition and should guide the development and use of digital applications. Digitalisation can strengthen values on the Read more about '2.1 Safeguard Public Values'

1.2 Accessible, High-Quality and Proactive Services

Social challenges The government works for everyone, yet our public services do notsufficiently connect with the everyday lives of citizens and businessowners. Research shows complexity to be the biggest bottleneck.People generally do not interact with Read more about '1.2 Accessible, High-Quality and Proactive Services'

1.3 Effectuate Values-Driven National and EU Regulations

Social challenges Developments within our society and economy have accelerated the digital transition. In many cases, the issues involved transcend national borders. There are also dependencies on foreign powers in the digital domain that can Read more about '1.3 Effectuate Values-Driven National and EU Regulations'

1.1 Improving Digital Skills and Knowledge

Social challenges Too many people lack the digital skills needed to participate in society and benefit from the opportunities digitalisation has to offer. Digital skills are one of citizens’ most important basic needs. The Netherlands Read more about '1.1 Improving Digital Skills and Knowledge'

Launch of New Communities Page

News - 30 January 2024

Take a look at the brand new community page on Digitaleoverheid.nl. There, you'll find a clear and concise overview of activities within various communities involved in government digitalisation and be able to connect with other members.

Insight into Data Usage by the Government

News - 25 January 2024

State Secretary Van Huffelen of Kingdom Relations and Digitalisation launched the website GegevensbijBesluiten.overheid.nl this week for insights into data the government uses in decision-making processes.

Caribbean Netherlands Satellite Images Now Available

Caribbean News - 11 January 2024

Expanding the Satellite Data Portal to include data from Bonaire, Saba, and Sint Eustatius aims to improve the digital society on the islands by establishing a central registry for addresses and buildings.

BSN and Digital Government Login for the Caribbean Netherlands

Caribbean News - 3 January 2024

With the BSN, residents will have a unique personal number that grants them access to The Netherlands' digital government login tools, enabling them to manage their government affairs.

Initiating Aerial Photography Over Bonaire, Sint Eustatius, and Saba

Caribbean News - 13 December 2023

This initiative aims to improve the registration of addresses and buildings on the islands, collaboratively working towards establishing a unified central registry of addresses and buildings for each island.

Strengthening the Digital Society in the Caribbean Part of the Kingdom

Learn how we are strengthening the government’s digital services, improving infrastructure and increasing the knowledge and skills of citizens and businesses in Bonaire, St. Eustatius and Saba (Dutch Caribbean).

4. The Digital Government Must Adhere to a Values-Driven and Transparent Methodology

The government must lead by example and adhere to a values‑driven and transparent methodology. A professional, transparent and incorruptible digital government is a prerequisite for things such as high-quality and innovative services, protection of privacy, Read more about '4. The Digital Government Must Adhere to a Values-Driven and Transparent Methodology'

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Values-Driven Digitalisation Work Agenda

    Last modified on: 27 February 2025.

    Download the Updated Work Agenda (PDF)

    Cover of the 2024 Update to the Values-Driven Digitalisation Work Agenda

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